Frequently Asked Questions
Find answers to common questions about Layang POS. If you can't find what you're looking for, feel free to contact us.
General
Layang POS is a comprehensive Point of Sale system designed to help businesses manage sales, inventory, customers, and more, all in one place. With an easy-to-use interface and complete features, Layang POS helps automate and simplify your daily business operations.
Layang POS is suitable for various types of businesses, including retail stores, cafes, restaurants, service providers, and many more. Our system is designed to be flexible and adaptable to the needs of various industries and business sizes.
Pricing
Yes, we offer a free plan so you can directly experience some of the benefits of Layang POS. The free plan includes basic features for small businesses, with monthly transaction limits. You can sign up through our homepage to get started with the free plan.
We offer several paid plans starting from $3/month, depending on the size of your business and the features you need. Visit our Pricing page for complete details about what's included in each package.
Security
We take data security very seriously. Layang POS uses industry-standard security measures to protect your business and customer information. This includes data encryption, regular backups, and strict access controls. We also comply with the latest data protection regulations to give our users peace of mind.
Technical
Yes, Layang POS is a cloud-based system, allowing you to access data and manage your business from various devices such as tablets, computers, and specialized POS hardware. All data will be synchronized in real-time, so you always have the latest information on all your devices.
Yes, Layang POS has an offline mode that allows you to continue processing transactions even when the internet connection is interrupted. Data will automatically synchronize when the connection becomes available again.
Payments
Layang POS supports various payment methods, including cash, QRIS, and debit. We are also integrated with payment gateways such as Midtrans and Xendit for wider options, allowing you to easily accept payments from various sources.
Support
We offer customer support through various channels. Paid plans include priority support via phone, email, and chat. All users can also access our online help center and user community. Please visit our contact page or check your subscription details for available support options.
Features
Yes, Layang POS comes with comprehensive reporting features. You can generate various reports such as sales analysis, inventory tracking, employee performance, and more. Reports can be customized and exported in various formats for easy analysis.