Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: Name, email address, phone number, business details, and other information you provide when creating an account or using our services.
• Transaction Data: Details about payments, subscriptions, purchases, and other transactions you make through our Services.
• Usage Data: Information about how you access and use our Services, including your actions, preferences, settings, and engagement patterns.
• Device Information: Information about your device, IP address, browser type, operating system, and other technical identifiers.
• Business Data: Customer data, inventory information, sales records, and other business information you input into our system.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Process transactions and send related information.
• Send administrative notifications, such as updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Analyze usage patterns to enhance user experience.
• Protect against, identify, and prevent fraud and other illegal activities.
• Develop new products and services.
• Comply with legal obligations.

3. Legal Basis for Processing

We process your information based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you.
• Legitimate Interests: Processing that serves our legitimate business interests, such as improving our services.
• Legal Compliance: Processing required to comply with applicable laws and regulations.
• Consent: Processing based on your explicit consent, which you can withdraw at any time.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that help us deliver our services (payment processors, cloud storage providers, etc.).
• Business Partners: Trusted companies we work with to provide complementary services.
• Legal Authorities: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, regular security assessments, access controls, and secure data storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal information.
• Restriction: The right to request restriction or limitation of processing.
• Data Portability: The right to receive your data in a structured, machine-readable format.
• Objection: The right to object to processing of your personal information.
• Withdraw Consent: The right to withdraw consent at any time.

To exercise these rights, please contact us at support@layangtech.com.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Indonesia and choose to provide information to us, please note that we transfer the data to Indonesia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.